Privacy

BB88 Privacy Policy —
Your Data, Your Rights, Our Commitment

At bb88, your personal data is handled with care. This page explains exactly what we collect, why we collect it, how we use it, and what rights you have over your own information.

Last updated: 1 January 2025

How BB88 Protects Your Privacy

Six core commitments that define how bb88 handles your personal information

Encryption
All Data Is Encrypted in Transit

Every piece of data you send to bb88 — from your login credentials to your payment details — is encrypted using industry-standard TLS protocols. Your information cannot be intercepted while it travels between your device and our servers.

No Selling
We Never Sell Your Personal Data

BB88 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your bb88 account and improve your experience on the platform — nothing else.

Minimal Collection
We Only Collect What We Need

BB88 follows a minimal data collection approach. We only ask for information that is genuinely necessary to run your account, process your payments, and keep the platform secure. We don't collect data just because we can.

Your Control
You Control Your Own Data

Every bb88 player has the right to access, correct, or request deletion of their personal data. You can contact our support team at any time to exercise these rights, and we will respond within a reasonable timeframe.

Secure Storage
Data Stored on Secure Servers

Your bb88 account data is stored on servers protected by multiple layers of physical and digital security. Access to player data is restricted to authorised bb88 personnel only, and all access is logged and monitored.

Opt-Out
Easy Opt-Out From Marketing

If you no longer want to receive promotional emails or SMS messages from bb88, you can opt out at any time. Every marketing message we send includes an unsubscribe option, and you can also manage your preferences through your account settings.

1 Introduction

BB88 takes the privacy of every player seriously. This privacy policy explains how bb88 collects, uses, stores, and protects the personal information of players who use the bb88 platform — including the website at bb88.today and the bb88 mobile application.

By creating an account on bb88 or using any part of the platform, you agree to the collection and use of your personal data as described in this policy. If you do not agree with how bb88 handles personal data, you should not use the platform.

This policy applies to all players on bb88, regardless of how they access the platform. We update this policy from time to time, and the most current version is always available on this page. The date at the top of this page shows when the policy was last revised.

Plain language commitment: We've written this privacy policy in plain, straightforward language so that every bb88 player can understand exactly how their data is handled — not just lawyers.

2 Data We Collect

BB88 collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Your full name as provided during bb88 account registration
  • Your mobile phone number used to create your bb88 account
  • Your date of birth, used to verify that you meet the minimum age requirement
  • Identity documents submitted during KYC verification (such as national ID or passport)
  • Mobile banking account details provided for deposits and withdrawals
  • Any messages or information you send to bb88 support

Information collected automatically:

  • Your IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited on bb88, time spent, and actions taken
  • Game activity, betting history, and transaction records
  • Session timestamps and login history
Why we collect this: Every piece of data bb88 collects serves a specific purpose — running your account, processing payments, preventing fraud, or improving the platform. We do not collect data speculatively.

3 How We Collect Your Data

BB88 collects your personal data through the following methods:

  • Registration forms: When you create a bb88 account, you provide your name, phone number, and date of birth directly.
  • Verification processes: When bb88 requests identity verification, you submit documents directly through the platform.
  • Payment transactions: When you deposit or withdraw, your mobile banking details are recorded as part of the transaction.
  • Platform usage: As you browse and play on bb88, our systems automatically record activity data to keep the platform secure and functional.
  • Support interactions: When you contact bb88 support via live chat or email, the content of those conversations is stored.
  • Cookies and tracking: BB88 uses cookies and similar technologies to collect usage data. See Section 6 for full details on how cookies work on bb88.

4 How We Use Your Data

BB88 uses the personal data we collect for the following purposes:

Purpose Data Used
Creating and managing your bb88 account Name, phone number, date of birth
Processing deposits and withdrawals Mobile banking details, transaction records
Verifying your identity (KYC) Identity documents, name, date of birth
Detecting and preventing fraud IP address, device data, login history, transaction records
Providing customer support Account details, support conversation history
Sending account notifications Phone number, email address
Sending promotional offers (with consent) Phone number, email address, game activity
Improving the bb88 platform Usage data, game activity, session data
Complying with legal obligations Identity documents, transaction records

BB88 will not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.

5 Who We Share Your Data With

BB88 does not sell your personal data to any third party. We share data only in the following limited circumstances:

  • Payment processors: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle data.
  • Identity verification services: When KYC verification is required, we may share your identity documents with a third-party verification provider. These providers are contractually bound to handle your data securely.
  • Game providers: Some games on bb88 are provided by third-party game studios. These providers may receive anonymised gameplay data to ensure games function correctly.
  • Legal authorities: BB88 may be required to share player data with law enforcement or regulatory authorities if required by applicable law. We will only do so to the extent legally required.
  • Fraud prevention services: We may share data with fraud detection services to protect the bb88 platform and all players from fraudulent activity.
Our standard: Every third party that receives bb88 player data is required to handle it securely and use it only for the specific purpose for which it was shared. We do not allow third parties to use your data for their own marketing.

6 Cookies and Tracking Technologies

BB88 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit bb88.today.

BB88 uses the following types of cookies:

  • Essential cookies: These are required for the bb88 platform to function. They keep you logged in, remember your session, and enable core features. You cannot opt out of essential cookies while using bb88.
  • Analytics cookies: These help bb88 understand how players navigate the platform — which pages are visited most, where players spend time, and where issues occur. This data is used in aggregate and is not linked to individual players.
  • Preference cookies: These remember your settings and preferences on bb88, such as your preferred language or display options.
  • Marketing cookies: With your consent, bb88 may use cookies to deliver relevant promotional content. You can withdraw this consent at any time through your account settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bb88 platform.

7 Data Retention

BB88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations.

  • Account data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Support conversation records are retained for two years from the date of the conversation.
  • Identity verification documents are retained for the period required by applicable law, typically five years.

After the applicable retention period, bb88 will securely delete or anonymise your personal data. If you request deletion of your data before the retention period has expired, we will delete what we are legally permitted to delete and explain why the remainder must be retained.

8 Your Rights Over Your Data

As a bb88 player, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of the personal data bb88 holds about you at any time.
  • Right to correction: If any of your personal data held by bb88 is inaccurate, you have the right to request that it be corrected.
  • Right to deletion: You can request that bb88 delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: In certain circumstances, you can ask bb88 to limit how we use your data while a dispute or review is in progress.
  • Right to withdraw consent: Where bb88 processes your data based on your consent (such as for marketing), you can withdraw that consent at any time.
  • Right to object: You can object to bb88 processing your data for direct marketing purposes at any time.

To exercise any of these rights, contact the bb88 support team at [email protected]. We will respond to all data rights requests within 30 days.

9 Data Security

BB88 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

  • TLS encryption for all data transmitted between your device and bb88 servers
  • Encrypted storage of sensitive data including passwords and payment details
  • Strict access controls limiting which bb88 staff can access player data
  • Regular security audits and vulnerability assessments of the bb88 platform
  • Automated monitoring systems that detect and alert on suspicious access patterns

While bb88 takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you believe your bb88 account has been compromised, contact our support team immediately.

Your role in security: You also play a part in keeping your bb88 account secure. Use a strong, unique password, do not share your login details with anyone, and log out of bb88 when using a shared device.

10 Minors

BB88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bb88 or provide any personal information to us.

If bb88 discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposits made minus amounts already wagered. If you believe a minor has created a bb88 account, please contact our support team immediately.

11 Changes to This Policy

BB88 may update this privacy policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make significant changes, we will notify players via the contact details registered on their bb88 account.

The updated policy will always be available on this page, and the "last updated" date at the top of the page will reflect when the most recent changes were made. Continued use of bb88 after a policy update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how bb88 handles your personal information, please get in touch with our support team:

  • Email: [email protected]
  • Live chat: available 24/7 through the bb88 website and mobile app
  • FAQ: visit our FAQ page for answers to common questions

We aim to respond to all privacy-related enquiries within 30 days. For urgent account security concerns, live chat is the fastest way to reach the bb88 team.

Your Privacy Is Safe With Us

Play on BB88 With Confidence

Now that you know how bb88 protects your data, you can play with complete peace of mind. Create your account today, deposit via bKash or Nagad, and enjoy a secure gaming experience built for players in Bangladesh.